Performance in 2023
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816Held 816 community meetings
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24,658Received 24,658 visits from stakeholders
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10,000More than 10,000 community members visited us
Community Engagement
We are committed to establishing a meaningful, constructive and positive dialogue with local communities and listening to their voices and demands. This will help minimize or mitigate any risks that arise from our operational activities. We listen and respond to various stakeholders’ expectations and demands, and we resolve communities’ complaints and grievances in a lawful manner through transparent and open communication and grievance mechanisms.
Targets and Performance
Performance in 2023
Community Engagement and Communication Framework
Zijin Mining’s Community Engagement and Communication Framework
Grievance and Communication
In accordance with the criteria set in the UN Guiding Principles on Business and Human Rights for judging the effectiveness of grievance mechanisms, we regularly review the effectiveness of our communication and grievance mechanisms, make suggestions for improvement and report on progress to stakeholders in a timely manner. This is aimed at developing a positive and efficient two-way communication and feedback mechanism.
UNGPs Criteria for Evaluating Effectiveness of Grievance Mechanisms